Collection Officer

The successful candidate will ensure the timely, accurate, and efficient collection of receivables from locators and clients within the Industrial Park. The role manages billing and collection monitoring using the Industrial Park Portal Billing Module and manual systems when needed, coordinating with the Treasury, Accounting, and Operations teams for account reconciliations and resolution of collection-related issues. The position supports the achievement of collection targets, ensures accuracy of records, and maintains transparent communication with locators to uphold customer satisfaction and efficient park operations.

The ideal candidate should have:

• at least two (2) years’ experience in collections, accounts receivable management, or credit control (preferably property management, utilities, or industrial park operations);
• bachelor’s degree in Accounting, Finance, Business Administration, or a related field;
• experience in client coordination and billing reconciliation is an advantage;
• strong communication and negotiation skills;
• high attention to detail, record-keeping, and numerical accuracy;
• proficiency in MS Offices, especially Excel, billing and collection systems or platforms (SAP or equivalent) is an advantage;
• high integrity and professionalism in handling sensitive financial data;
• strong interpersonal skills and the ability to work across team; and
• ability to work independently and as a part of the team.